Privacy policy
Calyx operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience. Calyx is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you communicate with us. In the event of any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.
Personal information we collect or process
When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another individual. This does not include anonymized or de-identified data.
We may collect or process the following categories of personal information:
- Contact information: name, address, billing and shipping address, phone number, email address
- Financial information: credit/debit cards, payment details, transaction information
- Account information: username, password, preferences
- Transaction information: products viewed, added to cart, or purchased
- Communications: interactions with our customer service
- Technical information: device, browser, IP address
- Usage data: interactions with the Services
Sources of personal information
We collect this information:
- Directly from you
- Automatically through your use of the Services
- From our service providers
- From partners or third parties
Use of your personal information
We use your data to:
- Provide and improve the Services
- Process payments and orders
- Personalize your experience
- Conduct marketing and advertising
- Ensure security and prevent fraud
- Communicate with you
- Comply with legal obligations
Sharing of personal information
We may share your information:
- With Shopify and our service providers
- With marketing partners
- At your request (shipping providers, social media, etc.)
- Within our corporate group
- To comply with legal obligations or business transactions
Relationship with Shopify
The Services are hosted by Shopify, which processes certain data to improve its services. You can review Shopify’s privacy policy for more information.
Third-party websites
We are not responsible for the privacy practices of external websites linked from our platform.
Children’s data
The Services are not intended for children. We do not knowingly collect their data.
Security and retention
We implement security measures, but no method is completely secure. Retention periods depend on legal and operational requirements.
Your rights
Depending on your place of residence, you may have the right to:
- Access your data
- Delete your data
- Correct your data
- Transfer your data
- Object to certain processing
Complaints
You may contact us with any questions or complaints regarding your data.
International transfers
Your data may be transferred outside your country with appropriate safeguards in place.
Changes
We may update this policy from time to time. The date will be revised accordingly.
Contact
For any questions: support.calyxx@gmail.com